Privacy Policy

1. Introduction

Royal Dalmatia d.o.o. operates the S.A.L.T. platform. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website and services. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and Croatian data protection laws.

2. Data We Collect

We collect the following categories of personal data:

• Account information: name, email address, phone number and role (crew or agency)
• Crew profile data: maritime qualifications, licence documents, work experience, availability dates, preferred marinas, boat type preferences, languages spoken and profile photo
• Agency profile data: company name, business registration details, fleet information and operating locations
• Usage data: pages visited, search queries, features used, IP address, browser type and device information
• Communication data: messages sent through the contact form and support enquiries

3. How We Use Your Data

We use your personal data for the following purposes:

• Providing and maintaining the platform and its features
• Enabling crew members to create and manage their professional profiles
• Allowing agencies to search for and contact crew members
• Verifying maritime licences and qualifications
• Processing payments for agency subscriptions
• Sending important account notifications and service updates
• Improving the platform through analytics and usage patterns
• Preventing fraud and ensuring platform security

4. Legal Basis for Processing

We process your data based on:

• Contract performance: to provide the services you have requested
• Legitimate interest: to improve our platform, prevent fraud and ensure security
• Consent: for marketing communications, which you may withdraw at any time
• Legal obligation: to comply with applicable laws and regulations

5. Data Sharing

Crew profile data (including qualifications, availability and contact details) is visible to registered agencies with active subscriptions. We do not sell personal data to third parties.

We may share data with trusted service providers who assist us in operating the platform (such as hosting, payment processing and email services) and when required by law or to protect our legal rights.

6. Data Storage and Security

Your data is stored on secure servers within the European Union. We implement appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, access controls and regular security audits. Licence documents are stored securely and accessible only to authorised administrators and subscribing agencies.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes).

8. Your Rights

Under GDPR you have the following rights:

• Access: request a copy of your personal data
• Rectification: correct inaccurate or incomplete data
• Erasure: request deletion of your personal data
• Restriction: request restriction of the processing of your data
• Portability: receive your data in a structured, machine-readable format
• Objection: object to processing based on legitimate interest
• Withdraw consent: withdraw consent for marketing communications at any time

To exercise these rights, contact info@crewlinkadriatic.com.

9. Cookies

We use essential cookies required for the platform to function (such as for authentication and storing user preferences). We may use analytics cookies to understand how users interact with the platform. You can manage your cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact

For questions about this Privacy Policy or to exercise your data rights, contact our Data Protection Officer at info@crewlinkadriatic.com.